Themed “The New Store Experience,” WWD takes a look at transformative innovations, new technologies, the in-store experiences they enable, the benefits retailers and brands receive, and the resources needed to plan and execute a successful strategy.

Topics to include:

  • Converging the digital and physical shopping experiences
  • Tracking and analyzing shopper behavior across visits
  • Leveraging data in store to improve and personalize services
  • Bringing content, context – and community to commerce
  • Using the power of social media to attract and retain consumers


Sample Agenda

7:30 – 8:30 AM // Breakfast
8:30 – 10:30 AM // Session I
10:30 – 11:15 AM // Networking Break
11:15 AM – 12:45 PM // Session II
12:45 – 2:00 PM // Lunch
2:00 – 4:00 PM // Session III
4:00 PM // Wine Reception


View last year’s event information and speaker line up.


June 27



Event Overview


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Who Is Speaking?

  • Simon Burstein The Place
  • Caroline Crosswell Rapha
  • Arantxa Gómez Desigual
  • Thea Green Nails Inc.
  • Steph Korey Away
  • Zak Normandin Dirty Lemon Beverages
  • Darren Read Rapha
  • Jen Rubio Away
  • Ramdane Touhami Officine Universelle Buly
  • Spencer Wallace Beast

Past Attendees

Past Editorial Coverage

  • Top Takeaways From WWD’s Retail 20/20 Forum: The New Store Experience 2017

    Speakers included Tom Chapman, Deborah Nicodemus and Sharmadean Reid.


Event Sponsors

Sponsorship opportunities provide direct access to the most influential executives in the industry through high-profile brand visibility and interaction, plus targeted networking. Sponsorship opportunities are limited and can be highly customized to meet your marketing objectives.   For more information on sponsoring, please contact Alexis Coyle at 646.356.4719 or

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